No surf cam image on iPad

ancient started the topic in Wednesday, 13 Jun 2012 at 05:23 pm

What gives? No surf cam image on my iPad, is this some flash related glitch or what???

thermalben Wednesday, 13 Jun 2012 at 05:55 pm new

It's the technology: Flash to be specific.

The streams produced by our surfcams are iPhone and iPad compatible but unfortunately our website isn't, as it uses a Flash player. iPads came along after our surfcam player was installed on the site, and they're not Flash compatible.

Ordinarily we'd fix the website to accommodate iPads, but we're beavering away on a major website upgrade instead (and don't want to spend time and money on the old site). Truth of the matter is that iPad traffic is an extremely low percentage anyway.

So you'll have to wait a little longer unfortunately.. sorry for the inconvenience.

ancient Thursday, 14 Jun 2012 at 07:39 pm new

Thanks Ben,figured it must have been the dreaded flash, no worries, cheers!

thierryf Monday, 1 Oct 2012 at 08:55 am new

and the byron cam? ? i use droid and same, no image. used to work.

thermalben Monday, 1 Oct 2012 at 09:31 am new

Byron's working fine here thierryf (ie on the website). However we don't have support Android devices at this point in time - so we're not able to advise why it is or is not working.

smellewell Sunday, 25 Nov 2012 at 05:03 pm new

Hey Ben
Any update mate, really over no being able to see the cams. iPad only for me.
Cheers

thermalben Sunday, 25 Nov 2012 at 05:19 pm new

No ETA yet smellewell, sorry.

waterjacket Monday, 24 Dec 2012 at 07:42 am new

I updated my iPad yesterday and the Snapper camera worked fine this morning, but only on the first visit. Nothing now. How's that happening.
I am visiting via Safari.

thermalben Monday, 24 Dec 2012 at 07:46 am new

I don't know how you could have seen a surfcam stream on your iPad as the site is not yet compatible.

waterjacket Monday, 24 Dec 2012 at 02:18 pm new

Trust me Ben, it happened. Actually happened when I first added you to my bookmarks too, but only once each time. The camera did not stop either as it does on my PC after a few minutes. Now i just get a white space, no black screen. No tech savvy here so I have no idea how. The URL came across from my PC favourites and that is pretty old stuff, several years.

gidget Sunday, 30 Dec 2012 at 06:42 am new

I've been viewing Swellnet's surfcams on my Ipad for months. I paid a couple of dollars for Puffin Web Browser which is a flash browser. I go through puffin to access swellnet's website then view the cam. I'm only having trouble the past couble of weeks and when I even try to access the surfcams on my home PC NOrton comes up and says that it's blocked a website attack?? This is only new...I've never had trouble viewing swellnet's surfcams before.

funpeeler Wednesday, 2 Jan 2013 at 08:16 pm new

if you want to see the swellnet webcams on an ipad, shell out $2.50 and buy the Puffin web browser app..

it just works. i have set my home page to be the Mid Coast cam so its just a tap away.

All good

thermalben Thursday, 3 Jan 2013 at 07:52 am new

Yeah I just tried the Puffin browser app - works fine on my iPad. Video quality isn't quite as good as native streaming (seems to drop to 12-15fps instead of the native 25fps) but it's pretty good nonetheless.

gford44 Thursday, 3 Jan 2013 at 09:55 am new

Hmmm… it seems Portsea surfcam is out. I can normally get it… but today… nothing.

thermalben Thursday, 3 Jan 2013 at 10:14 am new

The Portsea cam is working fine here - can you try again?

gford44 Thursday, 3 Jan 2013 at 10:29 am new

Hmmm, that's odd… now it is working. I tried numerous times (on my iMac) this morning but couldn't get it.
Ok, no worries. Thanks thermalben… Happy New Year.

thermalben Thursday, 3 Jan 2013 at 10:57 am new

We are experiencing intermittent issues with our surfcam player (which has been driving me crazy for months) where the surfcam player randomly switches to another version, which won't play at all (usually holds like this for 15-20mins or so, and then disappears). It's easily identifiable by the grey toolbar at the bottom of the player, and the white 'play' logo in the centre of the player (our default player looks more like the Vimeo player).

Sometimes all cams are fine, sometimes once cam is affected by this glitch, sometimes half a dozen cams are affected by the glitch. No-one has been able to work out why this is happening either, which is very frustrating for me!

In any case I suspect that's what you saw this morning.

thermalben Thursday, 3 Jan 2013 at 11:03 am new

Actually, this same 'problem' is also the reason that waterjacket saw a live stream on his iPad.

The 'weird' player that I mentioned it switched to seems to be a HTML5 player, which is iPad compatible. Whenever this switch occurs, it's happening at a server level - that is, every person on every device will see the glitch. However if you happen to look at an glitched camera on your iPad, it'll stream perfectly (much better than the Puffin browser, BTW).

I have no idea why this is happening, and every tech person I have asked - along with the tech developer of the media player - have no idea either. However we will have it fixed with the new site upgrade (could be time to ditch this player and go with something else).

gford44 Thursday, 3 Jan 2013 at 11:36 am new

Ok thanks for the extra info thermalben. That's interesting to know. Next time I see the white 'play' logo in the centre of the screen I'll know what's going on… I did think it looked a little unusual to begin with actually.
Thanks.

funpeeler Thursday, 3 Jan 2013 at 01:23 pm new

Why not permanantly switch to HTML5 at the server level?

thermalben Thursday, 3 Jan 2013 at 01:28 pm new

Because HTML5 is not compatible with all browsers.

That being said, the major site upgrade will accomodate a much broader range of surfcam playing options.

We were actually hoping for the new site to be live quite some time ago, so this problem wouldn't have been an issue at all. It's also very hard to justify spending $$ on fixing the old site when you're building a new site. So we've just persevered with the problem (FWIW, it's not really a critical problem, as it usually fixes itself in a short space of time).

sword77 Friday, 22 Feb 2013 at 02:08 am new

I am using google chrome and opera on mine, and working well, no probs in surf cam image view or anything else. You just need to upgrade these time to time. Really awesome browsing results. . .