New App

50young started the topic in Friday, 15 Jan 2016 at 08:03 am

Hi Ben
love the new app but this morning everytime I try to log in it says login has failed. Incorrect username or password (which I know are correct) and also comes up with a message this IP address has been temporarily blocked??

zenagain Friday, 15 Jan 2016 at 09:19 am new

Getting the same as 50young.

Despite that, really like the new app. Looks good.

thermalben Friday, 15 Jan 2016 at 09:27 am new

Sorry fellas - we've been testing the App for the last year or so, and I've never seen this error before until this morning (it's happening to me too).

We've just given it a major promo boost (homepage ads etc) and I suspect it's overloaded the system! So that's bad, but in a good kinda way I suppose...

Just waiting for the developers to fix it up and we'll be back on track.

Lots of new features to roll out over the coming weeks and months too.

zenagain Friday, 15 Jan 2016 at 09:31 am new

Cool, been looking forward to it.

50young Friday, 15 Jan 2016 at 09:32 am new

Thanks Ben Awesome news, can't wait to see the new features. Will it make me surf better ;)D

thermalben Friday, 15 Jan 2016 at 09:36 am new

Actually, we did some independent testing last month and found that Swellnet App users caught 73% more set waves at their local break after viewing the App, and almost 87% more waves when visiting a new surf spot.

So yes, the App will definitely assist your surfing. 

mick-free Friday, 15 Jan 2016 at 10:05 am new

thermalben wrote:

Actually, we did some independent testing last month and found that Swellnet App users caught 73% more set waves at their local break after viewing the App, and almost 87% more waves when visiting a new surf spot.

So yes, the App will definitely assist your surfing. 

Have to say since downloading the app a few weeks ago, the waves have pretty much been pumping most days.

thermalben Friday, 15 Jan 2016 at 10:06 am new

See, there ya go. Proof is in the pudding.

thermalben Friday, 15 Jan 2016 at 01:22 pm new

Looks like the log in issue should be fixed. Thanks for your patience.

50young Friday, 15 Jan 2016 at 01:33 pm new

Still do it Ben

thermalben Friday, 15 Jan 2016 at 01:34 pm new

Still getting the log in error?

50young Friday, 15 Jan 2016 at 01:34 pm new

Still do it Ben

50young Friday, 15 Jan 2016 at 01:47 pm new

Yep sure am log in and the temporary IP address block

Rabbits68 Friday, 15 Jan 2016 at 05:13 pm new

Nice work SN with the new app. Cheers!

Yes still having similar log in issue too.

Edit: log in all good now. Cheers!

pointy Friday, 15 Jan 2016 at 01:57 pm new

" and almost 87% more waves when visiting a new surf spot."

we're all of to the superbank then.......

thermalben Friday, 15 Jan 2016 at 01:58 pm new

Hmm, it was fixed a short time ago. Developers are still working on it, we'll hopefully have a solution soon. Thanks for your patience.

carpetman Friday, 15 Jan 2016 at 02:40 pm new

App looks good. No issues logging in for me so far.

Any hints on the new features you'll be rolling out in the coming months?

zenagain Friday, 15 Jan 2016 at 02:40 pm new

I'm all good now. Appears to be working well for me.

Haven't had time to navigate around it too much as of yet but what I have seen seems to be fine.

50young Friday, 15 Jan 2016 at 02:45 pm new

Working fine now thanks

thermalben Friday, 15 Jan 2016 at 03:01 pm new

carpetman wrote:

Any hints on the new features you'll be rolling out in the coming months?

Kinda like to keep our cards close to our chest, so to speak. So no clues yet :)

carpetman Friday, 15 Jan 2016 at 03:21 pm new

Righto, look forward to seeing what you guys have in store then.

geek Friday, 15 Jan 2016 at 04:52 pm new

Nice app, log in works for me. Will there be a paid version? Those 5 second full screen ads are terrible! Quicker to view report from a Safari bookmark still

thermalben Friday, 15 Jan 2016 at 04:59 pm new

Swellnet Pro subscribers see absolutely no ads at all.

https://www.swellnet.com/signup

Asoanes Saturday, 16 Jan 2016 at 10:21 pm new

Where do you find the forecaster notes in the app?

thermalben Saturday, 16 Jan 2016 at 10:28 pm new

They're not there at the moment, we'll add them in soon.

grego Monday, 11 Apr 2016 at 08:53 am new

The app has frozen on my iPhone 5 how do I fix it?

thermalben Monday, 11 Apr 2016 at 09:10 am new

Frozen? Not sure exactly what you mean, but I recommend closing the app (i.e. double click the home button, the swipe the Swellnet App "up"). Then relaunch it again.

grego Monday, 11 Apr 2016 at 11:38 am new

Thanks Ben, it was frozen on one screen with a message saying downloading forecast and wouldn't move. Deleted the app and reinstalled and all working now!

thermalben Monday, 11 Apr 2016 at 12:21 pm new

Good to hear and thanks for the feedback - always nice to know if there are problems, and whether they are rectifiable.

Detox Wednesday, 15 Jun 2016 at 02:11 pm new

Hey guys with the tides on the app today ive got a low of 1.10m at 2.02pm
and on your website for the same area it has a low of .76m at 12.40pm
from my other sources im thinking that your websites the accurate one, but is there something i can change on the app settings to correct this or is it at your end,
cheers

Craig Wednesday, 15 Jun 2016 at 02:22 pm new

Hmm what location Detox. Or email us at info@swellnet.com

John Eyre Saturday, 2 Dec 2017 at 04:46 pm new

If you don't download the app do you miss out on anything ?
What are the pros and cons ?
I haven't got the app but it seems to work fine as far as i can see