Swellnet Pro gift subscriptions

thermalben started the topic in Saturday, 15 Dec 2018 at 07:57 am

After numerous requests over the years, we've finally launched Swellnet Pro Gift Subs (and, in the short term it's a convenient way to expedite your Xmas present duties). 

If anyone has any issues getting it to work, please let me know in this thread! We're pretty confident we've ironed out all of the bugs in testing.

thermalben Saturday, 15 Dec 2018 at 07:57 am new

Of course, a URL would assist too: https://www.swellnet.com/pro/gift

thermalben Friday, 21 Dec 2018 at 12:17 pm new

We've had a few people include emoticons (!) in their gift subscription message, which is breaking the system and resulting int he order not going through properly.

We'll introduce a fix for that this afternoon (TBH, it's not a scenario we invisaged, and thus tested for!).

leebel Saturday, 31 Aug 2019 at 09:35 am new

Ordered a gift subscription, and have the gift coupon code, how do I activate it?

thermalben Saturday, 31 Aug 2019 at 09:47 am new

Should be a link in the email received by the recipient. Did you not receive one, or is it not working?

leebel Saturday, 31 Aug 2019 at 09:52 am new

Hi thermalben, I purchased a gift subscription for my husband today ( this is his login ), but he hasn’t received the email yet. It was dated for today and I wondering if I could log in without the email using the coupon code seeing as though im not sure when the email will come.

thermalben Saturday, 31 Aug 2019 at 10:13 am new

Hi leebel, can you please email us direct (info@swellnet.com) and we'll work out what's going on. Thanks, Ben