Login issues on Safari mobile

Polly2 started the topic in
Website troubleshooting
 Tuesday, 20 Aug 2019 at 11:46 am

All of a sudden I have to login every time I open Swellnet via my bookmark on safari. It’s never happened before.. using iPhone with iOS 12.4

thermalben Thursday, 22 Aug 2019 at 05:43 am new

Just to check.. you're selecting the 'Remember Me' button etc?

backhand life Thursday, 22 Aug 2019 at 06:38 am new

Having the same issue, first time it has happened. Just updated software immediately prior to the issue (iOS 12.4)

thermalben Thursday, 22 Aug 2019 at 06:44 am new

Thanks guys - we'll look into it.

FWIW, we've had intermittent log in issues for ages. Every time we may a change and fix it for one person and their set of circumstances, it seems to trigger a problem for someone else on a different platform (OS, browser etc).

Sorry for the hassle.. it's insanely frustrating for us too.. the least of which is because it diverts our (limited) resources away from working on all of our new projects. 

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