App issues

bingbong started the topic in Tuesday, 9 Aug 2022 at 07:51 am

No Vic cams working.

bingbong Tuesday, 9 Aug 2022 at 08:13 am new

No Vic cams available. getting pink screen with 'app encountered error. Drag down and continue watching' no change after refresh/restart

geek Tuesday, 9 Aug 2022 at 09:04 am new

MP ones have been working for me this morning (you’re not missing much)

Jono Tuesday, 9 Aug 2022 at 09:22 am new

bingbong wrote:

No Vic cams available. getting pink screen with 'app encountered error. Drag down and continue watching' no change after refresh/restart

What model phone are you using bingbong, and have the Vic cams ever worked for you before? And do any of the other cams across Australia work for you?

bingbong Tuesday, 9 Aug 2022 at 04:31 pm new

Jono wrote:

No Vic cams available. getting pink screen with 'app encountered error. Drag down and continue watching' no change after refresh/restart

.

What model phone are you using bingbong, and have the Vic cams ever worked for you before? And do any of the other cams across Australia work for you?

Thanks Jono.
Google pixel 6a. and I can't get any cams anywhere. joined premium last week and it all worked great until yesterday. Can see all cams on website so it's ok.
Must be a phone thing.

bingbong Tuesday, 9 Aug 2022 at 05:02 pm new

geek wrote:

MP ones have been working for me this morning (you’re not missing much)

Ha that's true

burleigh Tuesday, 9 Aug 2022 at 05:23 pm new

I’m 99% sure that the Goldy apps are playing a replay. Conditions are way different from website to app.

I’ve only looked at Goldy cams and Cabba.

Getting an app error (pink screen) on a couple too

bingbong Tuesday, 9 Aug 2022 at 06:49 pm new

Yes I saw a replay on to he app too. I could tell because there was a guy looking at the waves and swinging his arms every time I went back to that cam. He was swingin those arms for two days.

Jono Wednesday, 10 Aug 2022 at 06:27 am new

There is an issue with the surfcams on the app, we'll sort it out ASAP.

Jono Wednesday, 10 Aug 2022 at 06:46 am new

Surfcams should all be working now.

bingbong Wednesday, 10 Aug 2022 at 10:09 am new

Can confirm cams via app are working for me.
Thanks Jono

Stok Thursday, 23 Mar 2023 at 08:22 am new

Anyone else not seeing Vic cams working?

They work on the website, just not the app for me.

thermalben Thursday, 23 Mar 2023 at 08:43 am new

Yes, we're experiencing a few issues with live cams on the App - we have been upgrading our streaming system before we launch our new replay technology, and this has accidentally caused some cams to appear offline.

Here's a way to get them back: click the search button and then search for a cam - this should clear the cache and the cam will stream correctly.

Apologies for the inconvenience.

Supafreak Thursday, 23 Mar 2023 at 08:51 am new

It happened to me yesterday, I deleted the app then reinstalled it and it’s fine now .

Stok Thursday, 23 Mar 2023 at 07:39 pm new

Thanks Ben and Supa!